Where We Travel
We're based in Addison, and most of our calls stay close to home, but we don't stop at the city line. Highland Park sits just 9 miles from Addison, making it one of our closest stops outside town. Murphy and Parker are both about 14 miles out, and a cluster of towns - Hickory Creek, Highland Village, and Lake Dallas - sit around 16 miles in different directions. Oak Point, St. Paul, Double Oak, and Lucas are all roughly 17 miles from Addison, and we'll run that far for a broken spring or a dead opener without charging extra for the drive. Fairview, Copper Canyon, and Shady Shores are about 18 miles out, and Lantana and Paloma Creek sit around 19. Sunnyvale and Trophy Club, at about 20 miles, mark the edge of where we'll go on a same-day basis. Closer in are only about 3 miles east of us is about 6 miles to the southwest. If you're outside this radius, call anyway - sometimes it still works out depending on the day.
Getting Hold of Us
The fastest way to reach us is by phone: (469) 988-6861. We're set up at 16475 N Dallas Pky, Addison, TX 75001, which keeps us close to the center of the area we cover. If you'd rather start online, our home page has what you need to get a call going. When you call, tell us the make of your opener if you know it and whether the door is stuck open, stuck shut, or just making noise - it helps us bring the right parts on the first trip instead of a second one. We don't run a dispatch center with hold music and a queue; it's a direct line, so expect it to ring through to someone who can actually talk about your door, not a script.
